Monthly Newsletter

The MARCH EDITION of The Commercial Bank Monthly is now available!  Our goal is to share relevant banking information with our customers, as well as the events and employees of Commercial Bank. We also want to make sure that you have input on the types of articles and topics that interest you. Please contact us at customerservice@ commercialbank-stl.com with any suggestions you may have for future issues. We look forward to hearing your ideas!

Past Editions:
February 2015
January 2015
December 2014
November 2014
October 2014

 

First Bank Phone Scam

Many people are receiving automated phone calls from “First Bank Fraud Protection” with claims that their account may be frozen due to fraud. They instruct the listener to call a 1-800 number and provide their debit card or account number and their personal identification number (PIN). First Bank has confirmed that they are not making these calls and that the scammers may also be using other financial institution names. As a reminder, you should never provide your account number, passwords, or PINs to anyone that has contacted you via automated call, email, or pop-up message. If something seems suspicious, call our First Response Team at 314.434.4141 to verify its authenticity.

Heartbleed Bug Info

You’ve likely heard of Heartbleed in the news recently.  We wanted to share a bit about what it is, along with some ways to protect yourself across the Web.  Heartbleed is a bug that potentially allowed hackers to gain access to private information.  While no known fraud has been reported, all websites using affected versions of OpenSSL had to be patched.  Commercial Bank wants you to know our Online Banking does not use an affected version of OpenSSL.  While our Online Banking is safe, it is recommended that you change passwords on not only our website but any website that contains sensitive information about you.  Keeping your passwords different for each site will also help prevent hackers from gaining access to all of your information should they gain access to even just one site.

To find out if a particular website has been impacted, goto http://safeweb.norton.com/heartbleed

For more information, please visit http://heartbleed.com/

Our New Branch is Open!

We are excited to announce the opening of our 4th Branch, conveniently located at the corner of Manchester and Mason in West County.

2197 S. Mason Rd.
St. Louis, MO 63131
314-394-1652

This full-service banking facility will also offer Safe Deposit Box rental, as well as a mortgage department to assist you with all your purchase or refinance needs. Our “Manchester” location may be new, but you will recognize some familiar faces among the staff and continue to receive the friendly, personalized service that you come to expect at Commercial Bank.  We hope you’ll stop by and see us soon!

 

 

 

Letter from the CEO & President

Thank you for taking the time to learn about the Commercial Bank advantage. No one should have to go it alone financially, which is why we are committed to providing you with personalized, quality products and services. Our knowledge and experience have produced years of satisfied customers who have found a Financial Oasis in us.

We hope you are pleased with our enhanced website, which has been redesigned to provide you with the most current information along with a fresh new look and feel. In addition, we always enjoy seeing you in person, so stop by for a visit and see how Commercial Bank can enrich your financial well-being. We look forward to the opportunity to be your financial partner.

Gary-ONeal

Gary B. O’Neal, CEO

Brad-Purcell

Bradley R. Purcell, President

Debit & Credit Card Alert

Target has just confirmed there was a security breach in its payment system which may have impacted 40 million credit and debit card accounts in the U.S. They have identified the time period of the breach between November 27th and December 15th of this year.

Commercial Bank is receiving daily reports of cards that may have been compromised and will be reissuing cards to each of those individuals or businesses. In the meantime, we strongly recommend everyone stay diligent in reviewing the activity on their account daily, especially if you have used a card at Target during that time period. If you notice any unusual activity on your account, please contact us immediately.

Welcome To Our Website

We’re excited to announce the completion of our newly redesigned website. Since your time is valuable, we’ve made it easier to navigate allowing you to find what you are looking for with only a few clicks of the mouse. In addition to reformatting the website so that it’s accessible on all computers, smartphones, and tablets, you can also find the following new features:

On the Homepage

  • Online Banking login
  • Access to our mortgage application
  • News & Information
  •  Locations map
  • FAQs

Resources

  • New financial calculators
  • Fraud prevention tips
  • Check reorder link

There’s also a new section called “Meet Our Team” where you can find a listing of our Directors, Officers, and Employees. For checking and savings accounts, there’s a convenient comparison chart to make choosing the right account for you even easier. And finally, in the “Online Services” section, we will be providing information on all our new technologies including a Bill Pay & Mobile Banking demo.

We hope after visiting our new website you not only find what you are looking for quickly and easily but hopefully learn a little bit about us and our commitment to you, our valued customers.